Diesel - Selling Used Shoes as New

I ordered a pair of SHOKRIM shoes from Diesel's online store.The shoes were on sale at 50% off the regular $250 price.

The shoes that I received had obviously been worn previously. The soles were dirty and the vamp on both shoes had deep, wrinkled crease marks in them. I notified Diesel customer service and they said that I could return the shoes but I had to pay for the return shipping.

I then sent another email to the Customer Care Team asking them how it is possible that Diesel could sell used shoes as new.I received no reply.

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More Review Details

Customer service
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Product or Service Quality

Reason of review:
Damaged or defective
Product or service
Diesel Shokrim Mid Dress Shoes
Review category
Footwear and Clothing
review #681772

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