Diesel would not exchange t-shirt ruined by faulty product.
I purchased a $120 t-shirt from Diesel.After washing it, the color came off the leather tag on the back of the shirt and stained the t-shirt pretty bad (it was much worse before the pictures).
I went to the Diesel store a few times, on Tara Rd in Juhu beach, in Mumbai, India, and spoke to a main manger, XENIA, then other managers - Zia, Sameera, and Ankor. They kept saying they would talk to other managers and get back to me, but they never did. Then they just avoided me altogether. I called quite a few times but they were NEVER in.
How pathetic. Diesel is TOO CHEAP TO EXCHANGE A SHIRT THAT WAS RUINED BY PRODUCT DESIGN FAULT. I don't buy Diesel anymore. It's so pathetic that these huge corporations that make hundreds of millions or billions of dollars, can't exchange a singe shirt.
Does real Diesel care about this?Customer service in India is SO TERRIBLE!!!
More Review Details
- Monetary loss:
- Product or service
- Terrible Customer Service
- Review category
- Footwear and Clothing
You May Also Like
- "Pissed to receive a response from Miranda, one of the customer service of TB dress, on 28 Aug. She asked me to delete the review on the sitejabber and pissedconsumer..."
- "The right side is higher than the left side & very bulky under the cup &it needs to be shortened ? ..."
- "Way off! Using for an army ball but this just looks too cheap for a formal ball! Too big and fitting sucks!! Waste of $40!!!!! ..."
- "Product displayed on site is absolutely different from what they ship. No response to emails and the guys are not concerned about any issues raised by customers. A total don't..."
- "Dear Sir, I inform you that as per Finedge advisory representative request i have purchased a discount card from any listed outlets when we will do shopping in..."
- "I used my bag twice and on third usage the bag has stains. .which is permanent. .see pictures ...."
- "This the 3rd times happened to. Always wrong items i am receiving. The first one wrong item i ordered 1 set of (6pcs)lagguage bag but its came to me different..."
- "We have two pieces of 30" Samsonite spinner luggage in the fall of 2010. This luggage has been fantastic. I could not tell you how many trips they have been..."
- "So I've had State Farm for 32 years. My daughter turned 16 about a year ago and we put her on our insurance. Her insurance rate was nearly 5x..."