Diesel would not exchange t-shirt ruined by faulty product.

I purchased a $120 t-shirt from Diesel.After washing it, the color came off the leather tag on the back of the shirt and stained the t-shirt pretty bad (it was much worse before the pictures).

I went to the Diesel store a few times, on Tara Rd in Juhu beach, in Mumbai, India, and spoke to a main manger, XENIA, then other managers - Zia, Sameera, and Ankor. They kept saying they would talk to other managers and get back to me, but they never did. Then they just avoided me altogether. I called quite a few times but they were NEVER in.

How pathetic. Diesel is TOO CHEAP TO EXCHANGE A SHIRT THAT WAS RUINED BY PRODUCT DESIGN FAULT. I don't buy Diesel anymore. It's so pathetic that these huge corporations that make hundreds of millions or billions of dollars, can't exchange a singe shirt.

Does real Diesel care about this?Customer service in India is SO TERRIBLE!!!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Monetary loss:
Product or service
Terrible Customer Service
Review category
Footwear and Clothing
review #483204 by

Author wants to be contacted by the company. Learn more

Had an experience with Diesel? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Diesel. However, many companies do monitor reviews on our site.

You were reading a complaint about Diesel.
Filing a new complaint about